First and foremost, thank you for the love, prayers, and financial support you give to the children of The GOD’S CHILD Project. You literally help us save lives.
We recently completed an internal financial review and confirmed a processing error that occurred during December 2016 and January 2017 between the DonorShops software company that built our www.GCPStore.com web-site, and SafeSave Payments, which does our credit card processing.
We became aware that there was a problem when it came time for us to send the children back to school… to start the 2017 new school year… yet we didn’t have the actual money in the bank to pay all their new school year bills.
As a result of this error, online donations given and payments made during these two months via our online store, were receipted and added to the 2016 Year-End Tax Summaries, which have been mailed. However, even though these intended donations were acknowledged by us, the credit cards were not actually charged for this payment.
At no time was any personal information or credit card information compromised in any way. This technical error was limited to a failure by the credit card processor to finalize the actual charging of the credit cards.
Will you please re-donate your earlier intended donation that was not actually charged to your account? We really need your gift to get all the children back into school and get them outfitted with school supplies.
For security reasons, we do not save credit card numbers on file for donations, payments, or purchases made via our online store. The glitch that temporarily existed on that site has been identified and repaired. Your gift will be credited with the original intended donation date and will not affect 2016 Year-End Tax Summaries.
We appreciate your understanding and know that a situation like this can create stress and anxiety, and we apologize for the inconvenience. The GOD’S CHILD Project has been built on a 25-year foundation of trust with our donors and volunteers, and we want to assure you of our highest commitment to being the best stewards possible for your support.
We greatly appreciate you, and your love and support of The GOD’S CHILD Project’s children. Should you wish to contact me directly and personally for any reason, please do so at Director@GodsChild.org or (701) 255-7956. I look forward to our being in touch.